Privacy Policy for The Counselling Chair
Who We Are
The Counselling Chair is a counselling and therapy service provided by Jackie Doman. Our website address is https://www.thecounsellingchair.co.uk. We are registered with the UK Information Commissioner’s Office (ICO) as a data controller, and we are committed to protecting your privacy.
Contact Information
- Data Controller: Jackie Doman
- Email: info@thecounsellingchair.co.uk
What Personal Data We Collect and Why We Collect It
As there is no site login and only a contact form, we collect minimal personal data to respond to your inquiries.
- Contact Form: When you use our contact form, we collect your name, email address, and any other information you provide in the message field. This information is used solely to respond to your inquiry and provide the requested information about our services.
- IP Address and Browser Information: For security and spam prevention purposes, we may collect your IP address and browser user agent string when you submit the contact form.
How We Use Your Data
The data we collect is used for the following purposes:
- Responding to Inquiries: To communicate with you and provide information about our counselling services.
- Improving Our Service: To understand your needs and improve the content and functionality of our website.
- Security and Spam Prevention: To protect our website from spam and malicious activity.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, contact form data is retained for a period of 12 months, unless a longer retention period is required by law or for legitimate business purposes.
Data Sharing
We do not share your personal data with any third parties, except in the following circumstances:
- Risk of Harm: If we believe that you are at risk of harming yourself or others, we may be required to share your information with appropriate authorities to ensure your safety and the safety of others.
- Legal Requirements: If we are required to do so by law, such as in response to a court order or other legal process.
Cookies
Our website may use cookies to enhance your user experience. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your Rights
Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You have the right to request that we erase your personal data, subject to certain exceptions.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
- Right to Object: You have the right to object to the processing of your personal data, under certain circumstances.
To exercise any of these rights, please contact us at info@thecounsellingchair.co.uk.
Complaints
If you have any concerns about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, use, or disclosure.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.